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Customer Reviews
LeFrancois Floral and Gifts
Local Norwich, CT florist
Average Customer Rating: 4.8 of 5 stars. (178 reviews)
Date: May 29, 2023
Name: Denise T

State/Province:CT

Flowers fit just right with memory's thanks
Date: May 26, 2023
Name: Tania C

State/Province:CT

Best floral arrangement always does a beautiful job
Date: May 18, 2023
Name: Valerie M

State/Province:CT

Outstanding, as always!
Date: May 17, 2023
Name: Anita R

State/Province:NY

My cousin says that the white basket of lavender flowers delivered to her hospital room are gorgeous. They brighten her days there! Thank you for creating a lovely floral basket of fresh flowers.
Date: May 16, 2023
Name: Deberey H

State/Province:CT

You are the best. You are able to be most joyful and compassionate when needed
Date: May 02, 2023
Name: Arlene P

State/Province:ME

nice job she was pleased
Joanne's Reply:
Date: May 02, 2023, 3:48 pm

Thank you
Date: Mar 19, 2023
Name: Bill N

State/Province:CT

Happy with the service. LaFrancois communicated with me ahead of time to verify information about the exact floral arrangement I wanted and details about delivering it. No surprise then that the flowers arrived in a timely way and were loved by the recipient. Which was the whole point!
Date: Mar 05, 2023
Name: Debra B

State/Province:CT

THE FLORAL ARRANGMENT IS ABSOLUTELY BEAUTIFUL!!
Date: Feb 28, 2023
Name: Mark B

State/Province:CT

Everything went as planned- flowers delivered to my wife's place of employment. She loved them.
Date: Feb 19, 2023
Name: Allyson B

State/Province:CT

Absolutely beautiful
Date: Feb 18, 2023
Name: Kristie H

State/Province:CT

We purchased a Valentine’s Day arrangement for our mom. It was absolutely beautiful and arrived on the day we needed it. It is perfect!
Date: Feb 18, 2023
Name: MaryAnn R

State/Province:CT

BEAUTIFUL AS ALWAYS LOVE THE FLOWER SELECTION
Date: Dec 06, 2022
Name: Rebecca R

State/Province:KS

Amazing customer service, great communication, so thoughtful and kind. And the arrangement was beautiful!
Joanne's Reply:
Date: Dec 07, 2022, 12:52 pm

Thank you for your review.
Date: Dec 05, 2022
Name: Jane M

State/Province:MA

Beautiful flowers, the arrangement was beautiful, but not the color I wanted. It was an extremely important sympathy bouquet. I was disappointed that I only had 2 colors to choose from for roses. Orange is probably my least favorite color of all the rose colors. And it came with a big orange bow. If it had been any other occasion, I wouldn' t have minded as much.
Joanne's Reply:
Date: Dec 07, 2022, 1:14 pm

Thank you for review. I am so sorry we could not accommodate you for the colors roses you were looking for. Unfortunately we have been extremely busy and we do not always have several colors available. Due to many growers closing in the past few years the availability of product is not what it used to be. Sometimes, with no notice, we are backordered on product due to shortages.
Date: Sep 24, 2022
Name: cheryl s

State/Province:FL

Terrific service. Arrangement was absolutely beautiful.Thankyou!
Date: Jun 16, 2022
Name: Kathleen S

State/Province:MO

Superb customer service!
Date: May 30, 2022
Name: Rebecca M

State/Province:FL

Beautiful arrangements and very professional and thorough service
Date: May 25, 2022
Name: Jennifer M

State/Province:MA

So easy to order and great customer service.
Date: May 21, 2022
Name: Amanda J

State/Province:NY

Great service and beautiful flowers! I would definitely order from LeFrancois again
Date: May 12, 2022
Name: Abby D

State/Province:CT

Beautiful as always!
Date: May 10, 2022
Name: Christine M

State/Province:CT

Perfect delivery
Date: Apr 21, 2022
Name: Kelly H

State/Province:CT

Friendly service and on time.
Joanne's Reply:
Date: Apr 21, 2022, 10:22 am

Thank you.
Date: Apr 18, 2022
Name: Mary D

State/Province:CT

My friend loved the flowers. Thank you for delivering them to her during the school day while she was at work. She said they were absolutely beautiful.
Date: Apr 13, 2022
Name: Jennifer M

State/Province:CT

The arrangement I purchased was absolutely beautiful. My mom loved it and sent me photos. I can’t thank you enough for the timely delivery and the attention to detail. It is just lovely and I will definitely order from you again! Thank you!
Date: Mar 30, 2022
Name: Colleen A

State/Province:CT

Beautiful arrangement! I always count on Joanne & her staff to make a outstanding arrangement.
Date: Mar 16, 2022
Name: Sigrid K

State/Province:CT

A beautiful arrangement
Joanne's Reply:
Date: Mar 19, 2022, 9:26 am

Glad you were happy with your arrangement. Thank you.
Date: Feb 28, 2022
Name: Mark B

State/Province:CT

Valentine's flowers were beautiful..! I'm repeat customer and amazed at the quality of work on each arrangement. Highly recommend for any occasion. Fragrance was spectacular too.
Joanne's Reply:
Date: Mar 08, 2022, 9:56 am

Thank you and so happy you are happy with your arrangements.
Date: Feb 21, 2022
Name: Ciara D

State/Province:VA

Many thanks for a job well done. I was touched that you called just to let me know that you didn't have the exact flowers in the picture. How honest. I knew from that moment that you would make it perfect. She loved the arrangement, and you delivered the same day. Perfect. Thank you from a Grandmother and Granddaughter.
Date: Feb 17, 2022
Name: Valerie M

State/Province:CT

As always, the dozen red roses are gorgeous!
Date: Feb 16, 2022
Name: Jacqueline I

State/Province:CT

The flower arrangement they left us today was absolutely stunning thank you so much for rectifying the situation I appreciated it
Date: Feb 04, 2022
Name: Joseph S

State/Province:CT

Always a Top Notxh Job!
Joanne's Reply:
Date: Feb 04, 2022, 8:28 am

Thank you.
Date: Jan 29, 2022
Name: Tora S

State/Province:CT

I love the arrangement and it still looks lovely.
Joanne's Reply:
Date: Feb 03, 2022, 10:00 am

Thank you and so glad to know you re enjoying your arrangement.
Date: Jan 19, 2022
Name: Tora S

State/Province:CT

Very Happy. Arrangement is gorgeous.
Date: Jan 04, 2022
Name: Colleen A

State/Province:CT

Arrangement was beautiful as always!! The box in the picture was not available but Joanne was able to substitute another one. This is my go-to spot to send flowers.
Joanne's Reply:
Date: Jan 06, 2022, 8:26 am

So glad you were happy with your arrangement. Thank you for your review.
Date: Jan 01, 2022
Name: Kate S

State/Province:VA

arrangement was done well with good delivery service
Joanne's Reply:
Date: Jan 02, 2022, 8:16 am

Thank You.
Date: Dec 20, 2021
Name: Lisa H

State/Province:CT

Thank you! Great flowers and still look great after a week. Only thing I had to do was add water!
Joanne's Reply:
Date: Dec 22, 2021, 9:16 am

Glad you are enjoying your flowers! Thank you for the review.
Date: Dec 17, 2021
Name: Mark B

State/Province:CT

Flowers purchased for anniversary were beautiful. (Better than pictured!) Service was great and very easy to place order. Will definitely use LeFrancois Floral again. Highly recommend.
Joanne's Reply:
Date: Dec 17, 2021, 2:16 pm

Thank you so much. So happy you were pleased.
Date: Dec 16, 2021
Name: Patricia S

State/Province:CT

Gorgeous and excellent service
Joanne's Reply:
Date: Dec 16, 2021, 8:28 am

Thank you so much.
Date: Dec 14, 2021
Name: Kathleen B

State/Province:CT

Beautiful arrangement as photo showed .
Joanne's Reply:
Date: Dec 15, 2021, 8:17 am

Thank you so much.
Date: Dec 13, 2021
Name: KAREN C

State/Province:CT

The basket need a lift towards the front, because the flowers were laying on the table. Perhaps a wider open..but we love them just the same!! Great Job!! Thank you
Joanne's Reply:
Date: Dec 15, 2021, 8:22 am

Hi Karen, Glad you liked the flowers. A cornocopia is designed so the flowers cascade out of the container onto the table. Sorry you did not realize that when you ordered it.
Date: Dec 04, 2021
Name: Dottie W

State/Province:CA

Called yesterday to order flower arrangement for daughters birthday. The gal that answered was very pleasant. I explained what I wanted. My daughter received her flowers this morning. Exactly what I asked for. Perfect. And my daughter was very pleased. I see future orders from this florist. Thank you very much.
Joanne's Reply:
Date: Dec 04, 2021, 12:45 pm

Thank you so much. So glad your daughter was happy.
Date: Nov 27, 2021
Name: Beverly M

State/Province:CT

The arrangement is beautiful! Thank you!
Date: Nov 23, 2021
Name: Mary Elizabeth L

State/Province:CT

The flowers were delivered in plenty of time, they were fresh and they were beautifully arranged. LeFrancois is my go-to florist for any occasion.
Joanne's Reply:
Date: Nov 23, 2021, 2:26 pm

Thank you, so glad you were happy with your order.
Date: Nov 22, 2021
Name: Artemese J

State/Province:CT

The arrangement was to celebrate my mother's 93rd birthday. It exceeded our expectations in terms of its gentle beauty. It is lovely. Very expressive like the flowers were talking. I will definitely use Le Francois for all of my orders in Norwich and recommend them. Thank you!
Joanne's Reply:
Date: Nov 23, 2021, 2:24 pm

So Glad you were happy. Thank you for your order.
Date: Nov 18, 2021
Name: Erin T

State/Province:CT

Beautiful!
Date: Nov 12, 2021
Name: Carl B

State/Province:CT

Excellent service. Prompt response when out of certain item and creative replacement. Will plan using this business in the future. Thank you.
Joanne's Reply:
Date: Nov 12, 2021, 11:37 am

Thank you and so happy you were happy with your arrangement.
Date: Nov 10, 2021
Name: Amanda W

State/Province:CT

My bill was $100 and the arrangement was poorly designed and only had about 8 flowers in it. I was embarrassed. I won't be shopping here again.
Joanne's Reply:
Date: Nov 12, 2021, 8:37 am

Amanda, I am so sorry you were not pleased with your arrangement. I will call you regarding this order. The arrangement was for a $65.00 a plus a $15.00 delivery fee plus tax for a total of $85.08.
Date: Nov 09, 2021
Name: C A

State/Province:CT

Beautiful arrangement! I can't thank Joanne enough for her dedication to make each arrangement a work of art.
Joanne's Reply:
Date: Nov 12, 2021, 8:38 am

Thank you so much. So happy you were pleased with your arrangement.
Date: Nov 08, 2021
Name: Sabrina B

State/Province:CT

Beautiful flowers!!
Date: Oct 16, 2021
Name: Doris M

State/Province:CT

I ordered a sympathy arrangement for my fiancé after losing her grandmother. I’ll be honest, it was last minute because I’m deployed overseas and forget the time difference but Le Francois’ went above and beyond to honor same day delivery in an IMPECCABLE short amount of time. Thank you guys so much. The arrangement was beyond beautiful and was delivered with care! Will be using you in the future for sure!
Joanne's Reply:
Date: Oct 16, 2021, 9:47 am

Thank you so much for your service. I am so glad we could take care of you.
Date: Oct 06, 2021
Name: michael c

State/Province:CT

YOU ARE THE BEST !
Joanne's Reply:
Date: Oct 06, 2021, 1:31 pm

Thank you so much!
Date: Sep 25, 2021
Name: Lea L

State/Province:CT

Brilliant service and very friendly staff. My Daughter spoke to them after I ordered because I'm in the UK. Easy to use website. Arrangement and gifts were delivered the same day. Beautiful arrangement too!
Date: Sep 10, 2021
Name: Lynn C

State/Province:CT

We hired Lefrancois Floral to provide the flowers for my mother's memorial. Joanne spent an hour discussing what we wanted, making suggestions, showing me different flowers to choose from. The floral arrangements were so gorgeous and exactly what we wanted. I would highly recommend Joanne and her staff and would use her again! Thanks!
Joanne's Reply:
Date: Sep 10, 2021, 10:06 am

Thank you so much!
Date: Sep 06, 2021
Name: Ann R

State/Province:CT

They were beautiful
Joanne's Reply:
Date: Sep 08, 2021, 9:00 am

Thank you so much.
Date: Aug 31, 2021
Name: Leslie P

State/Province:CT

My friend was thrilled, said they were beautiful. Thank you
Joanne's Reply:
Date: Aug 31, 2021, 8:10 am

Thank you so much.
Date: Aug 06, 2021
Name: Karen E. C

State/Province:CT

Le Francois delivers the freshest and beautiful bouquets and arrangements! I am highly satisfied and recommend this florist 100%!!
Joanne's Reply:
Date: Aug 06, 2021, 4:25 pm

Thank you so much!
Date: Jul 17, 2021
Name: Elizabeth F

State/Province:MA

I sent my hospitalized friend an arrangement which she loved. She said that everyone who came into her room commented on it. Service and friendliness at LeFrancois Floral was excellent!
Joanne's Reply:
Date: Jul 21, 2021, 11:04 am

Thank you so much. I am so glad your friend was happy with the arrangement.
Date: Jul 13, 2021
Name: Kathleen B

State/Province:CT

The arrangement was gorgeous and thoughtfully made. I called and asked for an extra special bouquet for my sister and the person who I spoke with was awesome and made suggestions and took the time to wait while I googled flowers. Very caring, professional and the most beautiful roses I have ever seen. The bouquet lasted for quite some time. They went above and beyond with their quality and service.
Date: Jun 21, 2021
Name: Beverly M

State/Province:CT

Arrangement was beautiful, thank you very much! Kristin Morosky
Date: Jun 02, 2021
Name: michele h

State/Province:CT

Prompt service. Recipient was so pleased with the arrangement. Thank you!
Date: May 29, 2021
Name: Kylee O

State/Province:CT

This was a beautiful floral birthday arrangement. We are enjoying watching the blossoms open. Everything is fresh. The flowers are healthy. We really love this arrangement!
Date: May 24, 2021
Name: Sean F

State/Province:CT

I ordered two separate deliveries for my wife while I was on deployment. Le Francois remembered what kind of flowers my wife likes, and made something beautiful each time. Thank you!
Date: May 19, 2021
Name: Colleen A

State/Province:CT

Beautiful arrangement as always. Thank you so much for your wonderful work. I love to use this florist!!
Date: May 16, 2021
Name: Colleen A

State/Province:CT

Beautiful healthy flowers.
Date: May 15, 2021
Name: Kristee N

State/Province:CT

I would have liked email notification upon delivery
Date: May 13, 2021
Name: Lori C

State/Province:CT

Fabulous and fast service on a last-minute order. Beautiful flowerrs. Thank you so much!
Date: May 11, 2021
Name: Elena F

State/Province:CT

Excellent customer service. Delivered on time with notice. Beatiful arrangement.
Date: May 10, 2021
Name: Kimberly J

State/Province:CT

The flowers were fresh and beautiful!
Date: May 10, 2021
Name: Craig V

State/Province:CT

My mom loved the flowers!. Selected Custom Arrangement and she said they were so beautiful. Online order was easy. You guys always deliver above and beyond expectations. Thanks
Date: May 08, 2021
Name: Jack W

State/Province:CT

The BEST Florist in southeastern Connecticut.
Date: May 05, 2021
Name: Patty R

State/Province:WA

I ordered flowers for my Aunt and the bouquet was fun and beautiful. Thank you.
Date: May 01, 2021
Name: Robert C

State/Province:CT

It was a custom arrangement, and the ordering process was smooth and therecipient loved it. 5 stars all around
Joanne's Reply:
Date: May 01, 2021, 8:26 am

Thank you so much.
Date: Apr 20, 2021
Name: Diane C

State/Province:CT

The floral arrangement I received was absolutely gorgeous. I always know bouquets from LeFrancois will be unique and beautiful. They are our go to florist.
Joanne's Reply:
Date: Apr 22, 2021, 9:31 am

Thank you so much. We are so glad you were happy with your arrangement.
Date: Apr 19, 2021
Name: Bob C

State/Province:CT

I ordered the "make it up special", and did two: one at $50 and one at $70 (for different people), and both recipients raved about their bouquet. The flowers were fresh, long-lasting, and the bouquet was not overcrowded with extraneous stuff: just gorgeous flowers tastefully arranged. Could not be happier
Joanne's Reply:
Date: Apr 22, 2021, 9:32 am

Thank you for your business and your review.
Date: Apr 18, 2021
Name: Eve C

State/Province:CT

BEAUTIFUL AND I REALLY APPRECIATE TE CARE TIPS.
Joanne's Reply:
Date: Apr 22, 2021, 9:33 am

Thank you so much, glad you were pleased.
Date: Apr 14, 2021
Name: Valerie W

State/Province:CA

Well organized, easy to use and spot on delivery!
Date: Apr 12, 2021
Name: Robin W

State/Province:CT

Beautiful
Date: Apr 08, 2021
Name: Elizabeth C

State/Province:NY

The bouquet was fresh & beautiful!
Joanne's Reply:
Date: Apr 09, 2021, 8:39 am

Thank You, I am glad you were happy.
Date: Apr 05, 2021
Name: Keirsten E

State/Province:CT

I purchased a bouquet for my 6 year old niece for her birthday since I could not be there. LeFrancois did a beautiful job on the flowers. She was so excited. They were very attentive regarding the delivery and making certain everything was perfect. My new goto florist!!
Joanne's Reply:
Date: Apr 09, 2021, 8:40 am

Thank you so much. We are so glad you were happy with everythin.
Date: Mar 30, 2021
Name: Colleen A

State/Province:CT

Love Joanne and her staff! Had to do a substitution and the arrangements are always beautifutl! Thank you so much for the care you put into each arrangement.
Date: Mar 29, 2021
Name: Terry C

State/Province:MO

I ordered a spring arrangement for my sister. The florist called me early in the day to discuss the colors available for the arrangement. She was friendly and professional. My sister told me it was absolutely the most beautiful arrangement she had ever seen. I would use this florist again.
Date: Mar 26, 2021
Name: Elizabeth C

State/Province:CT

Wonderful customer service and beautiful arrangement. Thank you
Date: Feb 17, 2021
Name: Laura G

State/Province:CT

The flower arrangement was absolutely beautiful and very much appreciated by the recipient! It was also delivered on time.
Date: Feb 16, 2021
Name: Valerie M

State/Province:CT

Lovely roses and prompt delivery. What could be better?
Date: Feb 15, 2021
Name: Jacqueline M

State/Province:NY

My nana LOVED her flowers! Every time I called, she would tell me how they are still beautiful and not wilting-two weeks later! Beautiful and great customer service regarding snow delays!
Date: Jan 06, 2021
Name: Laurence R

State/Province:CT

Both recipients loved your work. Thanks
Joanne's Reply:
Date: Jan 06, 2021, 8:38 am

Thank you so much for your orders.
Date: Jan 04, 2021
Name: GERARD L

State/Province:TX

THE FLOWERS WERE DELIVERED ON TIME AND FRESH.
Joanne's Reply:
Date: Jan 05, 2021, 3:58 pm

Thank you so much for your orders.
Date: Dec 28, 2020
Name: Bonita I

State/Province:CT

The roses are still alive. Lasted a long time. Thank you.
Joanne's Reply:
Date: Dec 28, 2020, 7:22 pm

Thank you and so glad you are enjoying them.
Date: Dec 26, 2020
Name: Eileen and Don R

State/Province:CT

Beautiful, fresh flowers; unique arrangements and wonderful variety of flowers and greens. Always the best arrangements I’ve ever seen.
Date: Dec 21, 2020
Name: Heather F

State/Province:CT

Very prompt and accommodating. I truly appreciate the call to verify arrangement.
Date: Dec 19, 2020
Name: Miria T

State/Province:CT

Wonderful arrangement! My mom was so excited and pleased.
Joanne's Reply:
Date: Dec 19, 2020, 9:04 am

Thank you for your order. So glad your Mom is enjoying the arrangement.
Date: Dec 09, 2020
Name: Carol S

State/Province:CT

Really appreciated the great service and beautiful arrangement. However, when I called to express my deep appreciation, I received a very cold and uncaring response. This won’t stop me from using LeFrancois in the future since the arrangement was beautiful.
Joanne's Reply:
Date: Dec 19, 2020, 9:09 am

I am so sorry for my delayed response. Please accept my sincere apologies. We have been short handed and overwhelmed but there is no excuse for being cold. Thank you so much for your review and giving us another chance.
Date: Dec 09, 2020
Name: Colleen A

State/Province:CT

Quick service and a pleasure to deal with this local company. They always call if they need to substitute a flower, very considerate. Thank you for all you've done this year!!
Joanne's Reply:
Date: Dec 19, 2020, 9:12 am

So sorry for my delayed response. Thank you for your review.
Date: Dec 05, 2020
Name: Tora S

State/Province:CT

Very pleased with the service. All I could have wished for. My cousin in White Plains loved the flowers that were wired through LeFrancois florists.
Joanne's Reply:
Date: Dec 19, 2020, 9:15 am

So sorry for my delayed response. Thank you for your review.
Date: Oct 23, 2020
Name: jodie B

State/Province:CT

I recieved of flowers from LeFrancois recently. The quality and design of the arrangement is just stunning. I appreciate the quality of your flowers and would definitely recommend your business.
Joanne's Reply:
Date: Oct 23, 2020, 8:19 am

Thank you and so glad you are enjoying your flowers
Date: Oct 14, 2020
Name: Maria C

State/Province:CT

Amazing customer service and the flower arrangement was beautiful, I would highly recommend!!
Joanne's Reply:
Date: Oct 16, 2020, 2:20 pm

Thank you so much!
Date: Oct 03, 2020
Name: Laurie C

State/Province:CT

The person was very friendly and helpful. They didn’t have what was pictured online so she asked me what colors I wanted and what the occasion was, and created an arrangement that was absolutely gorgeous, according to my friend who was the recipient. It was a highly positive experience overall and I will definitely buy from them again.
Joanne's Reply:
Date: Oct 03, 2020, 7:27 am

Thank you so much for your order and glad your friend was happy with her arrangement.
Date: Sep 12, 2020
Name: Jessica B

State/Province:MA

It was such a lovely experience ordering flowers from Lefrancois! After placing my order online I received a call to ask if it was okay if some of the colors in the bouquet weren’t exactly like the photo. I was promised it would still come out beautiful and that’s exactly what it was! My mother was beyond happy with her birthday flowers with balloons attached. I will absolutely be ordering from Lefrancois again!
Joanne's Reply:
Date: Sep 12, 2020, 8:06 am

Thank you so much, I am glad your Mom enjoyed her arrangement.
Date: Aug 31, 2020
Name: Lisa T

State/Province:CT

Thank you
Date: Aug 19, 2020
Name: Joseph S

State/Province:CT

Very pleased! Beautiful arrangements
Date: Aug 17, 2020
Name: Marsha C

State/Province:CT

The arrangement I received is the most beautiful I have ever seen. The variety of flowers and greens was incredible. Thank you so much for beautifying my boring office.
Date: Aug 11, 2020
Name: Joann T

State/Province:CT

Roses were gorgeous thank you
Joanne's Reply:
Date: Aug 11, 2020, 4:14 pm

Thank you.
Date: Aug 06, 2020
Name: Anne G

State/Province:CT

Great job.Thank you!
Date: Aug 03, 2020
Name: Adam G

State/Province:CA

As always your service is amazing. This was the first time I used your website to order. I was boarding a plane when I placed the order. When I landed the first text to come through was from my mother thanking me for the flowers. I was shocked!!
Date: Jul 31, 2020
Name: Nicole S

State/Province:CT

LeFrancois always does an amazing job!
Date: Jul 16, 2020
Name: Richard F

State/Province:CT

Great service and beautiful arrangement
Joanne's Reply:
Date: Jul 17, 2020, 12:10 pm

Thank you so much!
Date: Mar 25, 2020
Name: Aleisha J

State/Province:IL

Amazing as always! Thank you
Date: Mar 09, 2020
Name: Aimee F

State/Province:NC

Thanks so very much for handling my last minute request to arrange a birthday arrangement for a 70 years young woman who has been a second mother to me my entire life. I live in NC and she lives in CT and she was so very surprised and thankful! Thank you for contacting her prior to delivery and waiting to deliver the beautiful flowers when she would home that evening. I will continue to use your flower shop and tell others to do the same. You are a top notch business!
Date: Feb 20, 2020
Name: Cynthia C

State/Province:CT

I ordered the flowers last minute and they were absolutely gorgeous. Joanne walked me through the whole process and made it very easy. Thank you!
Joanne's Reply:
Date: Feb 20, 2020, 9:07 am

Thank you so much, it was my pleasure to work with you.
Date: Feb 08, 2020
Name: JOHN D

State/Province:ID

I am very happy with every aspect of your service. I look forward to doing business again. Thanks.
Date: Jan 28, 2020
Name: Elyse D

State/Province:CT

The flowers were beautiful and I really appreciated the fact that I was called prior to delivery to ensure that I would be home.
Date: Jan 17, 2020
Name: Joann B

State/Province:CT

Look no further if you want to impress with the most beautiful flower arrangements hands down. It was absolutely beautiful and received so many compliments. . Ordering was over the internet and was amazed at how simple and easy it was but most of all how happy I was to see that the arrangement I ordered was just as nice as the picture I had ordered from. You definitely get what you paid for with LeFrancois Floral. Everyone that entered the room for both occasions asked where the flowers came from that's how impressive they were. Thank You!
Date: Nov 25, 2019
Name: T W

State/Province:MA

I appreciated the service rendered and the beautiful resulting product. Your staff was extremely helpful and patient. Great job!
Date: Nov 21, 2019
Name: Allison W

State/Province:CT

Gorgeous arrangement that lasted over a week!
Date: Nov 11, 2019
Name: Bernie K

State/Province:CT

I received a beautiful vase of flowers for my birthday 4 days ago and they are still as beautiful as the day they were delivered! The colors, the choice of flowers and textures are simply lovely. Of course, I know Joanne and her team do a great job. I trusted Joanne with the flowers for the weddings of 2 daughters and the results were absolutely beautiful:)
Date: Oct 26, 2019
Name: ROSS S

State/Province:CT

Beautiful arrangement, great service and easy website to use.
Date: Oct 25, 2019
Name: Alice H

State/Province:CT

Beautiful arrangement. Arrived the day I requested it.
Date: Sep 30, 2019
Name: Barbara B

State/Province:CT

Very accommodating
Date: Sep 26, 2019
Name: Marina S

State/Province:CT

Absolutely Gorgeous!!
Date: Jul 16, 2019
Name: Ellen N

State/Province:NJ

Ordering was easy. Delivery was on time. My friend loved the flowers and the photo she sent was beautiful. Thank you.
Date: Jun 28, 2019
Name: Maria A

State/Province:CT

exactly what I wanted delivered on time!!
Date: Jun 07, 2019
Name: Kristan S

State/Province:CT

The arrangement was beautiful and reasonably priced. Two weeks later and at least 1/2 of the arrangement is still thriving!
Date: May 30, 2019
Name: Tammy M

State/Province:CT

Beautiful arrangement, just want I thought it would be.
Date: Apr 11, 2019
Name: Michele A

State/Province:CT

What an absolutely beautiful arrangement. Always a pleasure!
Date: Mar 27, 2019
Name: Christine R

State/Province:VT

The bouquet was a gift for my sister. She absolutelyloved it! Thank-you!
Date: Feb 28, 2019
Name: Mark B

State/Province:CT

The flowers were beautiful. The arrangement was bigger than expected. And delivered on time on Valentine's day. Great job!!!
Joanne's Reply:
Date: Mar 01, 2019, 11:28 am

Thank you!
Date: Feb 28, 2019
Name: Sergio C

State/Province:CT

Best florist
Joanne's Reply:
Date: Mar 01, 2019, 11:27 am

Thank you!
Date: Feb 16, 2019
Name: Nancy H

State/Province:CA

I appreciated being able to chat directly with them about my vision. Wanted someone local and the arrangement was stunning and appropriate. Fantastic customer service!
Joanne's Reply:
Date: Feb 19, 2019, 1:33 pm

Thank you so much ! Our pleasure !
Date: Dec 01, 2018
Name: Cami F

State/Province:CT

Joanne and her crew, including my now mother-in-law, made my wedding vision come to life! Joanne is brilliant and intuitive when it comes to capturing exactly what you want when you may not even know yourself. I had seen Joanne’s work before and never had any doubts that the flowers for my ceremony and reception would be any less than breathtaking! Best decision we made and we highly recommend her.
Date: Nov 27, 2018
Name: tony d

State/Province:MA

the roses were beautiful.and to find her at work the day before the holiday. Made it so special.worked out great . thankyou
Date: Nov 25, 2018
Name: Jennifer W

State/Province:MA

The recipient absolutely loved their peace lily! She sent me a picture of it and it was lovely!!!
Date: Jul 25, 2018
Name: Linda C

State/Province:CT

Outstanding service for our daughter's wedding. Joann's artistry in decorating the venue with beautiful flowers and plants is just beyond description, we were very pleased. And the price was very fair. The entire "wedding flower" experience w/Joann was awesome!
Date: Jun 05, 2018
Name: DENISE O

State/Province:CT

Everything was awesome!
Date: May 26, 2018
Name: Kristen P

State/Province:WA

I did not personally see the flowers (I live on the Westcoast), but mom loved them and the vase they came in. You have my business now and I will be ordering from you in the future. It is nice to be able to send her flowers from a florist who is in the same town in which she lives. Thanks.
Date: May 15, 2018
Name: Valerie M

State/Province:CT

Excellent, as always! Thank you.
Date: Mar 07, 2018
Name: Jessica M

State/Province:CT

I ordered a custom bouquet for my parents on the anniversary of my brothers passing. I asked for several different colors and had different flower requests! They did an amazing job and made a beautiful arrangement! Will continue to order from their shop!
Date: Feb 27, 2018
Name: Jessica N

State/Province:OK

My mom received a gorgeous bouquet for her birthday, and she loved the decorated delivery truck it arrived in! Thank you for always providing beautiful flowers with a smile.
Date: Nov 08, 2017
Name: Rachael T

State/Province:CT

Thank you so much!! She was so happy & now all her friends are hoping their parents send them 1 too
Date: Oct 25, 2017
Name: John J

State/Province:CT

The flowers were perfect and would use your service any time we need flowers in the Norwich area. Thank you.
Date: Oct 18, 2017
Name: Jennifer c

State/Province:CT

Great service! The arrangement made my friend SO happy! I will for certain use this place again!
Date: Sep 28, 2017
Name: Linda T

State/Province:RI

The quality and service was above and beyond what I/we imagined. A call was placed to us concerning substitution flowers for some of those that were not available as shown in the display we viewed online. That type of personal interaction is always much appreciated. The recipient was overwhelmed and pleased with this beautiful sympathy display. Will definitely use this company again. Many thanks!
Date: Sep 13, 2017
Name: Meg N

State/Province:NH

Very easy online shopping experience from out of state. The recipient was thrilled with the quality and creativity of the flowers, and they lasted well over a week!
Date: Jun 19, 2017
Name: Gay C

State/Province:CT

Just amazing work from LeFrancois! The flowers for my first daughter's wedding were spectacular for fall, and now they've done it again with a June wedding, flowers just so stunning - they almost stole the show (the bride was pretty amazing, truth be told)! I recommend this team wholeheartedly and without reservation. They are artists and so talented. Many thanks, LeFrancois!
Date: May 17, 2017
Name: Kim C

State/Province:CT

Beautiful arrangement with vivid colors. Elegant and fun at the same time. The delivery woman was very sweet as well!
Date: May 16, 2017
Name: Valerie M

State/Province:CT

Thank you; lovely arrangement that was delivered as requested.
Date: Apr 15, 2017
Name: April w

State/Province:NY

Great service and attention to detail. The floral arrangement was gorgeous and lasted a long time
Date: Feb 28, 2017
Name: Cheryl D

State/Province:FL

The flowers were beautiful, the musical note was a special addition, and our dance instructor Diane, was delighted with them. Thank you so much.
Date: Feb 17, 2017
Name: Valerie M

State/Province:CT

Good Morning, The arrangement was fresh and gorgeous. I especially appreciated that the delivery occurred precisely at 9 AM, the time requested when I placed the order. It doesn't get better than that. Great job!
Date: Oct 05, 2016
Name: Louise D

State/Province:NY

great service. very helpful.
Date: Jun 10, 2016
Name: Robert F

State/Province:CT

As always a very satisfactory experience!
Date: May 21, 2016
Name: Linda d

State/Province:CT

I did not see the bouquet personally and I am not always confident I will get what I pay for. However I was assured by the recipient the flowers were beautiful. She also stated she would definitely use this florist in the future and I will too! I was very happy with this experience!
Date: May 10, 2016
Name: Valerie M

State/Province:CT

The roses were lovely and delivered on time. Thank you.
Date: May 10, 2016
Name: Molly D

State/Province:OH

Beautiful flowers! Also, very much appreciated the fantastic customer service by going the extra mile when I inadvertently selected the wrong address. Thank you!
Date: Apr 12, 2016
Name: Robert F

State/Province:CT

Thank you for your excellent customer service.
Date: Mar 25, 2016
Name: Allison W

State/Province:NJ

Gorgeous flowers with awesome customer service. Thank you!
Joanne's Reply:
Date: Mar 29, 2016, 8:16 am

Thank you for your order! Glad that you were happy.
Date: Feb 23, 2016
Name: Phyllis N

State/Province:CT

Beautiful arrangement, great delivery, excellent customer service!
Date: Dec 31, 2015
Name: Shirley O

State/Province:CT

Our family member sent a photo of the beautiful floral arrangement. Service was excellent! Thank you!
Date: Dec 25, 2015
Name: William R

State/Province:FL

Very good transaction and the flowers were beautiful.
Date: Nov 13, 2015
Name: Laura W

State/Province:CT

Fantastic as always!
Date: Oct 16, 2015
Name: Nora s

State/Province:CT

Good job!
Date: Oct 04, 2015
Name: Holly M

State/Province:CT

A+